Introduction
Introduction
of Internet in business is a good decision towards expanding your sales and
eliminating unnecessary expenses which are incurred through the manual process.
Your Company should ensure that proper measures are taken in order to promote
customer relations since they are often neglected during online conduction of
business.
Internet
will provide a favorable platform for advertising your products hence promoting
creation of new markets across the Nation. Your Company will require a website
which will be used to advertise new products on sale, promotions, and serve
customers in an easy way. This website will require frequent maintenance in
order to eliminate flaws which may violate the privacy of the Company.
Moreover, frequent testing is necessary in order to ensure that all its
components are properly working.
Considerations and Findings of Online Marketing
Effective
online marketing techniques are crucial in order to ensure that the products
are viewed by large population of target publics. The information explaining
about different products on sale should be clear in order to avoid ambiguity
which may discourage customers from purchasing them. Moreover, the images contained
in the website should be in 3 dimensions in order to promote a clear view since
they will not be tangible(Jacky, 2010).
Findings
1. Frequent Updating of Information
The
information contained in the website should be reviewed frequently in order to
make possible alteration where some items have been purchased(Livingstone, 2012). In case of price
change in the items being advertised, the information should be updated
accordingly in order to avoid unnecessary misunderstandings. According to
Livingstone (2012), a website which is frequently updated is likely to attract
more viewers by 17% than the one which contains outdated information.Therefore,
the outdated information within your website should be deleted and the up to
date one posted.
2. Information about Management of the Company
Changes
about the management of your Company may take place. For instance, new
employees may be brought in in order to replace others who have been either
sacked or retired. There is a need for your customers and stakeholders to know
about such changes when they occur(James, 2006).
Therefore, instead of writing memos to all departments related to your Company,
you can post the information in the Company’s website in order to be viewed by
the concerned parties. James (2006) says that after conducting a research, he
noticed that approximately 73% of shareholders and customers feel comfortable
when they know all the staff which runsthe businesses they are associated with.
3. User Friendliness of the website
The
website should be easily accessible to large variety of electronic devices.
This can be achieved through choosing of simple domains which allow access to a
large number of computers. Moreover, it should be arranged into sections which
are easily visible in order to enable customers to click on the most relevant
sections to access services(Jullie, 2008). A website which is complicated access
discourages many viewers. The attention of viewers is drawn 3 times more to the
user-friendly websites than complicated ones(Johnston, 2000).
Advantages of Online Marketing
Online
marketing provides a good opportunity for large number of target publics to
access the relevant information about different items introduced in the market.
Moreover, it promotes proper pricing of different commodities since
consultations can be easily done in order to compare prices offered by other
companies(Albert, 2004). Therefore, it becomes easy to
determine the proper price to award to various products in order to survive
competition and secure profits.
Disadvantages on Online Marketing
It
is expensive to develop effective software which addresses the needs of your
customers better than manual services. In most cases, customers are attracted
to certain businesses by the hospitality of their staff. This aspect can only
be viewed through physical interaction between them. Therefore, introduction of
online marketing may erode the sense of hospitality hence leading to low
attraction rates of customers. Moreover, it is expensive to develop and
maintain online marketing software(Brian, 2012).
Recommendations
Many people use the Internet in order to compare
prices of different items in order to choose the most favorable stores from
where they can make purchases. Therefore, your Company can use the Internet to
ensure that proper pricing of the items being sold is done hence attracting
many customers. Moreover, it is useful in conducting market analysis in order to
discover the most profitable items which can be introduced in market in order
to secure high profits(Courger, 1998). This can be achieved through comparing
the practices of different companies in order to discover what customers need
most.
Conclusion
It
is a wise decision to introduce online marketing since it promotes sales in
wide range of target publics. Moreover, it encourages market analysis in order
to determine the proper pricing of different commodities and know the best
lines of duty to engage in. Though online marketing opens up the Company to
large number of customers, it entails some expenses. The online marketing
software requires frequent testing in order to ensure that it is properly
working and avoid violating the privacy of the Company. It also requires
keenness in developing in order to promote user-friendliness of the software.
References
Albert, a. M. (2004). Advantages of Online
Marketing. Colorado: The Star Publishers.
Brian. (2012). Challenges Facing Online Marketing. New
York: Johnston Publishers.
Courger, J. (1998). Effective Ways of Promoting Business
Through the Internet. New York: John & Sons.
Grunig. (2008). How to Improve Customer Relations Through
Online Marketing. Cambridge: Cambridge University Press.
Jacky. (2010). Developing online Marketing Software.
Cambridge: Cambridge University Press.
James, a. G. (2006). Online Marketing. California:
John & sons.
Johnston. (2000). Strategies of Online Marketing. New
York: Cambridge University Press.
Jullie. (2008). Effective Measures for Promoting Online
Marketing. Illinios: University of Illinois Press.
Livingstone. (2012). How to Survive Competition Through
Online Marketing. California: University of California Press.
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